Support Information
Technical Tips & FAQ
Students can choose their desired course, create a free account with an email ID, and then securely pay to enroll into the course. Class materials, resource videos, and links to the live sessions and replays will be housed on the your Student Dashboard at courses.amritavirtualacademy.com
After enrollment, students will receive detailed information on the classes and how they are structured. Students can always reach out to our Support Team ([email protected]") for additional help.
All courses follow a self-paced format with engaging video lessons and supplemental materials delivered to at varying intervals. Each course is unique and has detailed information about the duration and format. Check the course catalog for those details.
The cost of courses varies depending on the course and its duration. Some workshops and retreats are very affordable and can be taken in just a few hours. While other courses, such as music, language or gardening, require a longer duration and commitment to practice to learn.
Courses are designed to study a topic in depth for a minimum of four weeks of studies. Some courses have units with up to twelve weeks of lesson materials. Courses generally have one-year access to the materials to allow self-paced studies and have extension opportunities if desired.
Workshops are designed to be completed in a few hours and have varying access windows.
Retreats are guided spiritual practices that allow you to take an on-demand, self-paced retreat at home. Sometimes, retreats are also offered live.
At this time, classes cannot be taken individually. You must enroll in the whole course. However, we invite you to join a short workshop to get a taste of what our programs are like.
On occasion, we may invite you to join a free live session or free preview of a program. Please follow our social media (Facebook or Instagram) for news.
You don’t need any prior experience! Beginners are welcome. Our courses are designed for both beginners and those with some experience. Since our courses include engagement with the instructor, we have something for everyone and the opportunity for differentiated learning. Our courses are very unique and the content cannot be found anywhere else.
We plan to offer courses that support each other or build upon one another. Please stay tuned. You can subscribe for updates or follow our social media (Facebook, Instagram or Youtube) for news.
You can subscribe for e-mail updates or follow our social media (Facebook, Instagram or Youtube) for news. Please also look out for emails from Amma North America with our updates.
Visit "My Dashboard"
All of your content is hosted on your dashboard. Log-in with the above link. After logging in, make sure you are browsing your Student Dashboard and not the catalog. You can click on "MY DASHBOARD" on the menu to view all the programs you are enrolled in. From there, simply click your program's icon to begin or resume.
Your user ID for signing in is the same e-mail address or linked login (Facebook/Gmail) you used to create an account and enroll.
If you can't remember, please e-mail us with your name and the course you enrolled in and we will help you get logged in.
If you ever forget your password, you can reset it here:
Reset Password
Some e-mail providers may accidentally filter e-mails from us to your spam or promotions filter. We are sorry it is not reaching your inbox.
Please check your spam or promotions folder. Make sure to whitelist "[email protected]" by adding Amrita Virtual Academy to your contacts list.
The replay of your live session will be posted to your Student Dashboard in the appropriate section of your course, workshop or retreat.
For all needs and questions about the course content, you may e-mail us at:
[email protected]
For technical issues, please contact:
[email protected]
Live classes will be recorded and uploaded to the student dashboard and accessible for the duration of the course. Courses have varying access windows which are clearly stated on the check-out page when you enroll.
Many of our live sessions include the opportunity to interact over Zoom with your instructor or retreat host. Other courses all interaction over e-mail or in the Community Discussion Board. Please read the details on the registration page of each course, retreat or workshop.
To see when access to your program expires, please visit My Order History on your Student Dashboard.
Yes. For all courses, you can renew access or extend access to your favorite AVA courses with our exclusive Private Memberships.
After your initial course's enrollment ends, you may renew monthly or annually with the option to cancel or resume at any time. With our private membership, you can review course materials whenever you want, for as long as you like.
Please note, each Private Membership is only available to students who have previously enrolled in that particular course. For example, if you previously enrolled in Tabla: Level 1, you are eligible to renew your tabla studies. If you did not yet enroll in Kaimani: Level 1, you cannot join the kaimani renewal feature. Instead, you need to first enroll in the full Kaimani: Level 1 course.
How Do I Enroll?
To join the Private Membership for a specific course, please email [email protected] to receive the registration link.
Please specify which course you want to join the membership for. We will confirm if you have previously enrolled in that course and then send the registration links.
Please complete your retreat or workshop during the enrollment access window. If you want to take the workshop or retreat again, please enroll a second time.
Occasionally, some students have created two different Amrita Virtual Academy accounts with differerent e-mail addresses. For example, they registered for one course with a personal e-mail ID, and then another course with a work e-mail ID. Please e-mail us with your full name, email address, and the course you believe you registered for and we will help verify if you enrolled with a successful payment, and if so, under which account.
Replays are posted to your Student Dashboard as a lesson inside of the course you registered for. Do not click the Zoom link after the call ended as it won’t take you to the replay. Instead, please visit your student dashboard.
We do our best to offer payment options that support all of our global students. On a rare occasion, some students are unable to successfully make a payment due to restrictions from their local bank.
If you are having trouble paying, please e-mail [email protected] and we will provide you an alternate payment method. Please tell us which country you live in and which course you are trying to register for.
Upon enrollment, a receipt is automatically sent to the e-mail ID you registered with. If you did not receive it, please check your spam or promotions folder and look for an e-mail from Amrita Virtual Academy called [Amrita Virtual Academy] Receipt for Order ORD#######
You can also access your entire library of receipts and Order History here. Click on the Order # of the program you need a receipt for. Scroll all the way to the bottom and click the button "Print Receipt".
Please see the bottom section of our Gift Cards page for all questions answered related to:
- What is a gift certificate?
- How does it work?
- How long is it valid?
- What if the gift card gets used and there is still a remaining balance?
- Can I get a custom value gift certificate?
- Can I get multiple gift certificates?
Stored credit cards can be managed from the Billing section of your Account.
For more information, please visit:
Guide to change/delete a saved credit card.
To see your unique renewal date, please visit My Account Billing on your Student Dashboard.
If you cancel your membership, you will retain access to course materials until the next renewal date according to the subscription model you selected.
To end subscription payments, visit My Account Billing on your Student Dashboard and click on "Cancel" for that subscription
Please reach out to [email protected] and we will be happy to assist you with this and explain the process
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